Bully Boss Andrew Puzder Forced Out as Labor Nominee

It looks as though Donald Trump’s latest attempt to fill a cabinet position with someone reported to be a bully boss has failed.

Tomorrow, Andrew Puzder was due to begin confirmation hearings as nominee for labor secretary. Puzder, who is the CEO of CKE Restaurants, which includes Carl’s Jr. and Hardees, has a poor track record. He opposes legislation to raise the minimum wage or pay overtime to employees. There has been outcry about his corporation’s policies by unions, a history of hiring an undocumented domestic worker in his home, and allegations of domestic abuse (although his ex-wife recently recanted). As New York Mayor Bill DeBlasio recently pointed out, the position of labor secretary should be filled by someone who understands that workers’ rights are good for business.

According to the New York Times, Puzder withdrew his name from nomination Wednesday afternoon when several Republican senators indicated they would not confirm him. Given how Trump has stacked his cabinet with individuals with little regard for workers’ rights, women’s rights or just plain human rights, this could be a positive development. However, the only truly acceptable resolution would be to appoint a labor secretary who would truly represent American workers and offer them hope for a better future.

It’s important for employees to realize that activism and resistance really does work. Keep calling your elective representatives and let them know about the issues that mean the most to you. There is more information on how to become a resistor, activist and defender in the workplace my new book, From Bully to Bull’s-Eye: Move Your Organization Out of the Line of Fire.

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How a Bully Boss Turns Subordinates into Bullies: White House Edition

There is a classic workplace bullying dynamic at work in the White House. As Donald Trump bullies his subordinates, they become bullied bullies and bully others. Trump communications specialist Omarosa Manigault was guilty of this recently when she tried to intimidate veteran White House reporter April Ryan, according to a report in the Washington Post. Just steps from the Oval Office, Manigault physically intimidated Ryan, made verbal threats and asserted that Ryan was among reporters on whom the Trump administration had “dossiers” of information. According to Ryan, the physical behavior was so extreme that it almost warranted Secret Service intervention.

In my new book, From Bully to Bull’s-Eye: Move Your Organization Out of the Line of Fire, I deal extensively with how people who are bullied become bullies themselves. For many it is a way to cope and survive in a toxic environment, for others it gives them a license to get results through fear.

I keep pointing out the work of Stanley Milgram in The Perils of Obedience where he observed: "...ordinary people, simply doing their jobs, and without any particular hostility on their part, can become agents in a terrible destructive process. Moreover, even when the destructive effects of their work become patently clear, and they are asked to carry out actions incompatible with fundamental standards of morality, relatively few people have the resources needed to resist authority." My book is a resource so employees don’t become "agents in a terrible destructive process by resisting authority."

Revolutionist of the Week: The Prosecutor Who is Teaching Tolerance

After defacing the school with racist and anti-Semitic graffiti, five teenagers will report on books addressing some of history’s most divisive and tragic periods. This novel sentencing requirement, instead of the usual community service and probation, was the brainchild of prosecuting attorney Alejandra Rueda. She told the New York Times that just being sentenced wasn’t going to bring the message home. “I just thought maybe if the read these books, it will make an impression on them, and they will stand up for people who are being oppressed,” she said. That is why we are naming her our Revolutionist of the Week.

Rueda came up with a brilliant idea. Most kids grow up to become bigots and racists because of ignorance and propaganda. Reading allows us to see life through other people’s eyes. Countering the propaganda by giving these children different perspectives, and showing them the perils and consequences of bigotry and hatred in the context of history, will have a profound impact on them. This is an outstanding idea. We should be encouraging everyone, youth as well as adults, to experience the writings of those who are different than them so they can reflect on what we all learned in kindergarten, the Ethic of Reciprocity, aka, the Golden Rule—Do unto others as you would have them do unto you.

Don’t Miss the Message Behind Employees’ Obsession with Political Chatter

The current presidential administration has employees glued to social media even during working hours. While productivity is always important this Wall Street Journal article totally misses a dynamic that is occurring in the workplace. The reason employees are spending time on social media and debating in person about what is going on is because they are experiencing democracy being dismantled, in real time on prime time. For many, what they are seeing on the news parallels what they are experiencing at work. Most have not witnessed the rise of totalitarianism in their lifetime and are completely consumed and confused by it—and at the same time unsure of what they can do to prevent it.

While my new book From Bully to Bull's Eye: Move Your Organization Out of the Line of Fire centers around workplace dynamics, it is equally applicable to society in general. Bosses, rather than bemoan this distraction, should tap into how employees feel about what is going on and create cultures where democracy thrives to the benefit of the individual and the organization. When employees experience this at work, they will be more secure in their own ability and more likely demand the same from government. 

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Much More Than a ‘So Called Judge’: Our Revolutionist of the Week

The jurist who Donald Trump sneered at as a “so called judge” after he issued a temporary restraining order on Trump’s immigration ban is this week’s Revolutionist of the Week. Judge James L. Robart of the Federal District Court in Seattle is a highly respected mainstream judge who was appointed by President George W. Bush and confirmed in a 99-0 vote in the Senate. This is the most positive endorsement any nominee can receive—and it happened during the contentious Bush years. His peers agree with those who confirmed him: he’s been called a “judge’s judge” by the lawyers who have come before him and is known for his keen intelligence and even temper according to Michael D. McKay, an active Republican and former United States attorney. Another former U.S. attorney described him as “strict” and absolutely committed to the independence of the judiciary branch of government.

It’s telling that Trump took the judge’s action so personally. Judge Robart’s ruling had nothing to do with the legality of Trump’s executive order, but rather he had to decide whether the people Trump banned had an excellent legal case in their favor, if affected individuals would suffer irreparable harm, and if the ban was against the public interest.  Clearly Judge Robart ascertained that the answer was “yes” to all three questions.

So why did Trump attack such a respected judge? Once again, Trump’s true colors as a bully are showing. In my book, From Bully to Bull’s-Eye: Move Your Organization Out of the Line of Fire, I devoted an entire chapter to describing the characteristics of a bully boss—and these characteristics are modeled by Trump on an almost hourly basis, validating my findings.  I take no pleasure in this though. When the president disrespects a most respected jurist this way, he continues to put democracy at risk. 

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Canadian Generosity Can Inspire Americans to Resist Authority

 I am an immigrant to Canada from The Netherlands, and cannot be more proud of my adopted country and its whole-hearted embrace of Syrian refugees and pride in being a multicultural nation.

I’m also a part-time resident of the United States and based on numerous discussions I have had with many Americans, as well observing the protests and reading sources from honest journalism, I believe the majority in the U.S. are more like Canadians than not.

In the research I have done in workplace dynamics, I have come to understand how people become entrapped in an authoritarian culture. Stanley Milgram, in the Perils of Obedience put it so well when he wrote, "...ordinary people, simply doing their jobs, and without any particular hostility on their part, can become agents in a terrible destructive process. Moreover, even when the destructive effects of their work become patently clear, and are asked to carry out actions incompatible with fundamental standards of mortality, relatively few people have the resources needed to resist authority."

This is why it is so critical for people to unite against the shift to totalitarianism. My new book From Bully to Bull's-Eye: Move Your Organization Out of the Line of Fire  directly addresses how everyone can provide leadership as described by Mohandes K. Gandhi when he declared,  "It is possible for a single individual to defy the whole might of an unjust empire to save his honor, his religion, his soul and lay the foundation for that empire's fall or its regeneration."

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Bully Boss Held Accountable in Employee’s Suicide

There’s no question about it—bullying kills—and we finally have a case where there might be justice. The jury during a coroner’s inquest in Fayette, Ohio, found that the suicide of a 17-year-old high school student was due to involuntary manslaughter principally caused by the bullying of his manager at Dairy Queen. While this is not a conviction, the manager has been arrested and the case now goes to the judge to determine whether full charges will be filed. As I’ve long advocated, people who bully must be held accountable.

This is a deeply important issue, which is why I dedicated an entire chapter of my book, From Bully to Bull’s-Eye, to “Costs, Liabilities and Deadly Consequences” of bullying.  According to a Harvard study, more than 120,000 deaths per year may be attributable to workplace stress. The damage done by bullies to their victims can lead to depression, anxiety, post traumatic stress disorder and suicide. Suicide, which is too often euphemistically called “sudden death” in newspaper death notices to avoid public stigma, should be called what it is. I personally consider suicide brought on bullying to be murder.

Creating psychologically healthy, safe and fair workplaces is imperative to preventing this sort of tragedy, but equally important is being present for anyone who is being bullied. Victims often feel as though they are alone and there is no way out of their pain. For this reason, family, friends and even bystanders play a critical role. If you see someone struggling ask, “How can I help?”

If you are the one who is struggling please reach out to someone you trust. If you don’t have someone, please call one of the excellent organizations below. They will also help friends figure out how to help you. And remember, you’re not alone.

The Trevor Project Lifeline: 866-488-7386

National Suicide Prevention Lifeline: 800-273-8255

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Trump’s Stand on Immigration Jeopardizes the Labor Market

Donald Trump’s recent decision on immigration, besides being a human rights nightmare, makes one thing very clear—he understands very little about attracting and retaining talent.  In this article by Jeffrey Sparshott in the Wall Street Journal, the author discusses how small businesses are spending more money than ever to find and train skilled workers. One of the ways we fill this need is attracting talent from overseas to fill highly skilled labor needs, which is why Trump’s cruel ban on Muslim immigration jeopardizes the U.S. economy. Forbes points out the very real brain drain caused by this policy and Scientific American reports that thousands of physicians and medical students banned by this executive order and may leave hospitals without staffs. Affected technologists and scientists could easily go to Canada, Europe—or even China—instead; top talent is in high demand. As I discuss in my new book, From Bully to Bull’s-Eye: Move Your Organization Out of the Line of Fire, the need to attract and retain talent should be one of the driving factors in creating psychologically healthy, safe and fair workplaces. Trump’s policies do the exact opposite.  

Credit: CNN

What Depression Feels Like When it Doesn't Happen to You

By Catherine Faas

 Depression, anxiety, self-medication — these are things I know well. The conditions are not mine, but they are ever-present in my life. Whether you’re a child, a partner, a sibling, a parent, or a friend of someone struggling to cope with a mental illness, your life can be as upside down as theirs. At times, I’d argue it can feel worse.

When someone close to you is suffering, you feel it twice. The first time is through empathy. This is sometimes preceded by confusion, research, and diagnosis, if you were involved in that process. Your heart breaks for the person you love because you don’t want them to suffer. You try to be there, check in, dip your toes into the darkness as much as you can, or as much as they’ll allow. You read books, share links to helpful articles. You try to keep the household a calm space. You have a good talk, you help them pick up their prescriptions, you Google side-effects. You’re relieved you have an answer. You grab their hand, ready to take on this disease together.

 It hasn’t really hit you yet, I promise.

The second time you feel it is the last time you’ll feel it, and here’s the thing you’re not supposed to say and certainly no one wants to hear. It lasts forever. Some days you feel it like an itch or a paper cut, and other days it’s more like the weight of a truck pinned firmly against your chest. A weight that lays you on the cold bathroom tile at four in the morning because it’s the only time you can cry and scream into a towel without upsetting anyone.

That’s what no one tells you when you’re playing the supportive role. The doctor never turns to you and says, “Buckle up, because this is going to be extraordinarily hard for you, too.”

What is that weight exactly? It creeps up on you from a manageable place. You decide it’s not that big of a deal that they regularly fall asleep at 8 p.m. You tell yourself they don’t mean the awful things they say to you in fits of anger because they always apologize later. You make excuses for them when they break plans and promises. After all, they’re the one struggling. You say to yourself, this is the least you can do. This isn’t about you.

But it is about you. It has to be, or you’re not helping anyone. And those manageable issues can turn into an ugly manipulation if not kept in check.

Novice mental illness patient plus novice support system can equal a legitimate nightmare. Neither party knows what they’re doing. The patient cautiously tries to find a combination of treatments that work through trial and error. Sometimes they get frustrated and see how much they can get away with because it can be easier to self-medicate and give in to depression than to fight it. The supporter fumbles to navigate setting much-needed boundaries because this new world is full of different rules they don’t yet understand. And, oh, the guilt you encounter when sticking to those boundaries.

It’s a puzzle with no corner pieces to guide you. It’s a high-stakes, no harness tightrope walk you think you’ll never complete. And you’re so alone. Unlike other medical conditions, mental illness isn’t an issue many people feel comfortable rallying around (yet). Resources, especially for those without solid benefits? Limited. Shame, hurt, and fear? Unlimited.

Sometimes, in instances of self-medication, you uncover lies. You bear witness to hard falls from sobriety. The once solid parts of your relationship begin to deteriorate and are made worse by the smaller daily blows that can easily knock the wind out of you without a moment’s notice. There’s gaslighting. When things don’t add up, you’re told that you’re crazy for putting the pieces together. And what’s worse, you start to believe it.

(Pro tip: where there’s smoke, there’s usually fire. Never, under any circumstances, lose the telephone line from your gut to your brain. The heart will try to snip the cord. You can’t allow it.)

If you get to that place, the disease becomes all-consuming. You are frozen in place, stung by pain and worry with no clear direction home. In the worst of times, I felt like I was free falling every day from the point I left them in the morning until I returned from the work day and they were home, if they came home. It wasn’t always pleasant, but it was one less uncertainty I had to endure after checking the car mileage, card transactions, and the house for evidence of lies.

Whether you’re bound to this person by marriage, familial ties, or friendship, it’s a desperate place to be. And it doesn’t matter which aspect of the situation is upsetting you the most. You will hit a breaking point, and it will collapse you. But after it collapses you, it can liberate you.

It took me years to get here. I’m fairly certain I did everything wrong along the way. I sometimes made things harder than they should have been. I was selfish when I didn’t have to be. I felt bad for myself for a long time, and I carried a sick anger for much longer. The situation broke me, but then I made a choice.

Through therapy, I learned I couldn’t control another human’s behavior. It’s a simple notion — a fact, really. But when you’re in the thick fog, it’s the furthest fact from your sightlines. I could only control me. I had to find a way to let go. I knew I couldn’t do it alone, so I enrolled in fitness classes, online courses, and made commitments I couldn’t break that would force me to focus my attention — and sometimes my body itself — away from problems at home.

All those healthy interactions, though uncomfortable at first, began to feel good in their distracting glory. In pouring myself into positive activities, I found a way to remember who I am, what I enjoy, and what I can do. I could be happy — a thought that hadn’t occurred to me in months.

Then, a wonderful, confusing thing happened. The more I made myself happy, the less patience I had for the things that didn’t. Conversations and behaviors I didn’t agree with at home were immediately, and politely, shut down. I couldn’t be shook because I stopped taking responsibility for anything that wasn’t of my direct doing. I stopped being a punching bag the minute I started hitting a real one. I found sure footing in my boundaries, the guilt subsided, and I liked the person looking back at me in the mirror. (This sounds so breezy, I assure you this process wasn’t.)

I loved them, but was unwilling to continue fighting if they were going to sit on the sidelines. I meant it. And several times I exercised that truth. I remember walking myself home from a party after being lied to. Old me would have stayed, choking back tears, because I was too afraid of what would happen to them if I left. New me stood my ground, walked out the door, and cried big, full beads that froze to my face the whole way home. I couldn’t tell if they were tears of sadness or pride, probably both. If they didn’t get home that night, it wouldn’t have been my fault. And I slept alone that night, but I slept soundly.

Day after day, I did more of the same. I slowly noticed them coming home when they said they’d be there. They began answering their phone and replying to texts within reasonable timeframes. They asked if I’d join them on a walk and held my hand. They rolled over one morning and hugged me without prompting and it felt as though I was weightless. They had returned to me slowly in these microscopic but massive strides.

They still falter, but it finally feels like we’re a team. It’s not always easy, but it’s a lot less hard today than it was last week, and the week before that — for them, and for me. We go full days now without feeling any darkness in the room. Each day without shadows is a victory we celebrate.

Once I saw it could still be what I hoped it would, I made the choice to stay. I’m so glad now that I hung on, though looking back I’m unsure how I made it through to the other side. I’m proud of him, proud of me, proud of us.

I sometimes still have my doubts. Nothing is for certain — least of all in life with mental illness.

CATHERINE FAAS is the social media lead and digital content producer for the National Hockey League Players Association

CEO as Revolutionist: Starbuck's Howard Schultz

This week’s Revolutionist of the Week is Starbucks CEO Howard Schultz. Schultz has gone above and beyond to protect his employees in the wake of the current executive order to ban Muslims and decisions against the Affordable Care Act by the Trump administration.

Schultz declared that Starbucks will hire 10,000 refugees in 75 countries, beginning in the United States with individuals who served with U.S. troops as interpreters and support personnel. He also said that any Starbucks employee who loses their ACA medical coverage will be able to return to health insurance through Starbucks. I applaud Schultz for leading a company that is not just a psychologically healthy, safe and fair workplace with a stable culture, but one that is accountable to its employees as well as customers and the community at large.

Speaking of accountability, Dallas accountability expert Greg Bustin is holding his annual “Best & Worst in Accountability Survey” based on events that occurred throughout the year. It’s your chance to vote for the companies that did the right thing in 2016—and those that did not. Highlighting leaders and businesses that did the best and the worst helps keep them accountable. 

Credit: Getty Images/Bloomberg