Banking

At Wells Fargo, How Far did Bank's Sales Culture Go?

The appalling actions allegedly taken by Wells Fargo employees, such opening fake accounts or predatory client targeting, were driven by a sales-focused corporate culture gone too far. Managerial emphasis on short-term goals created enough pressure for employees to resort to unethical strategies to avoid being reprimanded or fired. Situations like the one at VW, and now Wells Fargo, beg the question – why don’t more employees blow the whistle? The truth is that while employees may partake in immoral practices, the corporate culture that encourages them is rooted in the management style of the company’s leaders. Check out this Wall Street Journal article, and my blog post from May when these allegations first arose, for more information.