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The ‘Emotion Revolution in the Workplace’ is an initiative in which the Faas Foundation has partnered with the Yale Centre for Emotional Intelligence. Our research has revealed that one of the biggest reasons emotional intelligence has generally not been embraced as a leadership capability is that it is viewed as soft, with the purpose of “being nice”. The perspective in this Washington Post article nicely challenges that view.

We assert, based on evidence, that emotionally intelligent managers are better able to give tough messages to their subordinates. Developing emotional intelligence skills in people allows them to have open, honest and direct conversations; something we have found is not the norm in most organizations. We are also finding employees want this feedback.

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